What to do if you didn’t receive the eBook you purchased
If you are having difficulty downloading the eBooks you purchased, below are a few options to assist you:
– If you create an account, you will always have access to the eBooks you purchased.
– After purchasing an ebook, you will be directed to a downloading page.
– If you closed the downloading page or the page freezes, and you didn’t create an account, don’t worry! You will receive an email with the link to the ebook.
– If you didn’t create an account, our system will create an account for you with the email you provided. Simply use your email as the username and click on the “Lost your password?” link and follow the instructions to access your account.
– If you didn’t get the email (because you didn’t type your email correctly, or you don’t have access to the email), simply send an email to email@example.com and write the title of the ebook you purchased. You will receive a response in less than 12 hours with the link of the book.
If you have any questions or remarks, please send an email to firstname.lastname@example.org
We in Effortless Math Education wish you successful studies!
Effortless Math Team