At Effortless Math Education, resources (eBooks) you purchase are delivered electronically. Unlike a book, you can’t (really) return a PDF once you’ve downloaded it. For that reason, all sales on Effortless Math Education of digital resources are considered final and nonrefundable.
We understand that things don’t always go as planned, therefore Effortless Math Education offers refunds in a few limited circumstances. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.
Refund requests must be submitted within two months of your purchase and are granted on a case-by-case basis.
Duplicate Purchase: You purchase the same resource twice.
Example: You purchase an ebook and choose 2 items (instead of one item).
File Download Problem: You purchased a resource but the file could not be downloaded for any reason. The file might be damaged or is missing content.
Example: An ebook contains only a part of a book.
Misrepresentation: The description of the book misrepresents what is actually contained in the book. (Requests are subject to Effortless Math Education review.)
Example: A description states there are two full length SAT Math practice Tests in the book but instead, there is only one SAT Math practice test.
Technical Limitations: You are NOT able to access the book you purchased because the technical requirements (for example the passwords) aren’t included in the resource description.
Example: An ebook is a Password Protected PDF File and you have not received the password after purchasing the book.
If your purchase meets these guidelines, send an email to info@EffortlessMath.com and explain the reasons for your refund request. As part of your request, be sure to include the resource name, your order number or receipt, your concerns about the resource, and detail explanations about your refund request.